Frequently Asked Questions
Keyversse FAQ – Frequently Asked Questions
1. What kind of products does Keyversse sell?
Keyversse specializes in digital products, including software keys, templates, tools, and instant downloads. All products are delivered electronically—no physical items are shipped.
2. How will I receive my digital products?
After completing your purchase, you will receive an email with a secure download link.
Delivery is typically instant, but in some cases, it may take up to 24 hours depending on your email provider or spam filters. Please check your spam or junk folder if you do not receive it immediately.
3. Can I get a refund?
Due to the nature of digital products, Keyversse does not offer refunds, exchanges, or cancellations once a purchase is completed.
If you experience any issues with your download, please contact our support team at support@keyversse.com
.
We will assist you promptly to ensure you can access your product.
4. Can I share or resell the products I buy?
No. All products come with a non-exclusive, non-transferable license. You may use them for personal or commercial projects as specified, but reselling, redistributing, or sharing the files is strictly prohibited.
5. What should I do if I have trouble downloading my product?
If you encounter any issues accessing your files, contact our support team at support@keyversse.com
Our team will guide you through the download process and ensure you receive your product.
6. Is my payment information secure?
Yes. All payments are processed securely through Shopify and trusted payment providers. Your financial information is never stored or shared by Keyversse.
7. Can I contact Keyversse for support?
Absolutely! For any questions, concerns, or assistance, reach out to us:
📧 Email: support@keyversse.com
📞 Phone: +1 (606) 399-9440
📍 Address: 212 N. 2nd Street, STE 100, Richmond, KY 40475, United States