Frequently Asked Questions
KeyUniver FAQ – Frequently Asked Questions
1. What kind of products does KeyUniver sell?
KeyUniver specializes in digital products, including software keys, templates, tools, and instant downloads. All products are delivered electronically — no physical items are shipped.
2. How will I receive my digital products?
After completing your purchase, you will receive an email with a secure download link.
Delivery is typically instant, but in some cases, it may take up to 24 hours depending on your email provider or spam filters. Please check your spam or junk folder if you do not receive it immediately.
3. Can I get a refund?
Due to the nature of digital products, KeyUniver does not offer refunds, exchanges, or cancellations once a purchase is completed.
If you experience any issues with your download, please contact our support team at support@keyuniver.com
Our team will assist you promptly to ensure you can access your product.
4. Can I share or resell the products I buy?
No. All products come with a non-exclusive, non-transferable license.
You may use them for personal or commercial projects as specified, but reselling, redistributing, or sharing the files is strictly prohibited.
5. What should I do if I have trouble downloading my product?
If you encounter any issues accessing your files, contact our support team at support@keyuniver.com
Our team will guide you through the download process and ensure you receive your product.
6. Is my payment information secure?
Yes. All payments are processed securely through trusted payment providers.
Your financial information is never stored or shared by KeyUniver.
7. Can I contact KeyUniver for support?
Absolutely! For any questions, concerns, or assistance, reach out to us:
Email : support@keyuniver.com
Phone: +1 (606) 399-9440
Address:
212 N. 2nd Street,
STE 100, Richmond,
KY 40475,
United States